سياسة الشحن

At Blumin’Kaktus, we want your order to reach you safely, smoothly, and with as little drama as possible.

Shipping Areas

We currently deliver across Egypt.

International shipping is not available at the moment, but may be introduced in the future. Any future international orders may be subject to additional shipping fees, customs duties, taxes, or delivery timelines depending on the destination country.

Shipping Rates

Shipping fees are calculated automatically at checkout based on your delivery location.

You will be able to review the exact shipping cost before completing your order.

Orders over EGP 2,000 qualify for free shipping.

Delivery Time

Orders within Egypt are usually delivered within 3–5 working days after confirmation, depending on your location and courier schedule.

Working days exclude Fridays and official public holidays.

Order Confirmation

To help reduce failed deliveries and make sure your order reaches you correctly, orders may require confirmation through WhatsApp before shipping.

The order may not be shipped until the customer confirms the order and delivery details.

Please make sure your phone number, address, and delivery details are correct and reachable.

Order Processing

Orders are processed on business days.

Once your order is confirmed, our team will prepare it and hand it over to the courier as soon as possible.

Order Tracking

Once your order has been shipped, you may receive tracking details or delivery updates through our team or courier partner.

Wrong Address or Phone Number

If you entered the wrong address or phone number, please contact us as soon as possible at orders@bluminkaktus.com, through WhatsApp at +20 110 817 7723, or through our official Instagram DM.

If your order has not been processed or shipped yet, we’ll do our best to update the details. If the order has already been shipped, changes may not be possible.

Shipping Delays

While we do our best to deliver on time, delays may happen due to courier operations, remote locations, weather conditions, high-volume periods, or public holidays.

If your order is delayed, contact us and we’ll help follow up with the courier.

Failed Delivery Attempts

Couriers may attempt delivery up to three times.

If the courier cannot reach you, if the delivery details are incorrect, or if delivery fails after repeated attempts, the order may be cancelled.

Additional delivery or reshipping fees may apply.

Cash on Delivery

Cash on Delivery may be available depending on your location and order eligibility.

Repeated refused deliveries, failed deliveries, or cancelled Cash on Delivery orders may require prepaid payment for future orders.