Shipping Policy

Delivery Times & Costs

Cairo, Giza: 1-4 business days for 50 EGP

Alexandria: 1-4 business days for 60 EGP

Excluding Fridays and official public holidays

I Entered the Wrong Address, What Do I Do?

Contact immediately on In certain situations, there is a possibility that we can modify the delivery address for your order if it has not yet undergone processing. If your order becomes undeliverable or is returned to us because of insufficient or incorrect shipping details, you will receive a refund once we confirm that the order has been returned to us. It's important to keep in mind that shipping fees are not eligible for refunds. If you require further assistance, please get in touch with our customer support.

Delivery Times & Costs

Please contact and we will initiate a claim on your behalf, noting that the process of investigation with the courier company may typically require 5 to 10 business days.